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It’s been 2 weeks since the last show, Kevin joins Anthony in the NJ office. The FEDS just took had a huge take down called “Operation Brace Yourself”. Their Call Center business is growing rapidly and Anthony has a problem with an infected finger. The post Operation “Brace Yourself”, Mentor Mike, My Finger Hurts appeared first on Call Center BS.

Patrick joined Anthony from the Anaheim office. The company is at a pivotal point of growth and there are some decisions that need to be made. There was a bizarre incident with a violent employee who threatened other reps and management. The post Dealing With A Violent Employee, Making Smart Decisions For Company Growth appeared first on Call Center BS.

In this episode, Anthony and Kevin talk about stepping up the call center and being aggressive. Anthony issues Kevin the 75 day challenge. Kevin thinks he can cheat Vegas without getting beat up. Is it time to buy Bitcoin? The post Be Aggressive, 75 Day Challenge, Cheating Vegas, Bitcoin appeared first on Call Center BS.

In this episode, my guests were performers Jason Compton and Annie Jay who are producing a Call Center play called Dog Collar, about job interviews and the people who inflict them. It’s a very funny concept about ridiculous Call Center surveys like “Bitch Caller”, surveying people who are in a bitchy mood lol. Dog Collar… The post Call Center BS Theater Edition: Are You In A Bitchy Mood? appeared first on Call Center BS.

Bryan and Anthony return from LeadsCon in Vegas. The guys share their experience from the event. Bryan discusses a few issues at the office in Anaheim regarding data and handling a disgruntled employee. They test out a new AI company with a live call….Anthony blows up about Hibachi and provides a solution to the problem. The post LeadsCon Recap, Disgruntled Sales Reps, Artificial Intelligence, Reverse Hibachi appeared first on Call Center BS.

Bryan Loving joins Anthony in today’s show from the apartment in Orange County. It’s been an interesting week at the call center. Failed hire’s in New Jersey with the new campaign has Kevin on OCD overload. There was a surprise visit that was quite interesting along with Anthony being invited to participate in a play… The post LeadsCon, Call Center BS on Netflix, Surprise Visit, Failed Surgery appeared first on Call Center BS.

In this episode, Anthony discusses his high blood pressure issue he’s been dealing with. Kevin talks about the new hire problems they’ve been having as well as the UFC gambling business model. Enjoy! The post Call Center BS – High Blood Pressure, Hiring Reps Problem, Avicii, UFC Week 3 Gambling Update appeared first on Call Center BS.

In this weeks episode, Anthony and Kevin discuss using Trello to get shit done, hiring sales reps, Anthony’s cryotherapy experience and Mike Tyson’s new career. They also talked about the lagging “culture” of DMV, the post office and TSA pre-check offices. Enjoy the show. Connect with us at CallCenterBS.com The post Call Center BS – Using Trello, Hiring Sales Reps, Cryrotherapy, Mike Tyson appeared first on Call Center BS.

In episode 2, Bryan Loving from Anaheim joins Anthony & Kevin to discuss the new campaign they are running. The conversation quickly turns into a multitude of topics that have nothing to do with Call Centers, including the private jet industry, gambling on Draft Kings and the failure rate of small businesses. The post Call Center BS – Running Multiple Campaigns, Private Jets, Gambling on UFC, Selling Hoagies appeared first on Call Center BS.

In episode one, Anthony & Kevin talk about getting back in the call center game and the journey that took them back here. Sales, mental toughness and honesty are all elements of any business. After an 8 month break of doing content, they are back in the game, sharing what they’ve learned and sharing where… The post Call Center BS – Back in the Call Center Business, Sales, Honesty, Mental Toughness appeared first on Call Center BS.

This is a brief introduction to the podcast. Call Center BS isn’t just for the call center industry. The content you will hear applies to anyone and everyone looking to make sales…eCommerce, affiliates, sales organizations, inside sales representatives, outside sales reps, etc….focusing on Entrepreneurship, Mindset, Marketing, Accountability, Personal Development and of course, Ball Busting (Jersey… The post Call Center BS Introduction appeared first on Call Center BS.