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Agile Attorney Podcast
37 minutes | Jul 6, 2021
Voice of the Client: Amy
Delivering customer value is at the heart of being Agile. That’s why for Season 1 of the Agile Attorney Podcast, I’m focusing on the Voice of the Client. I am bringing you the stories of real people in their own voice talking about the challenges and successes they have had dealing with lawyers. Today you will hear from Amy who only has good things to say about the lawyers she works with on a regular basis. For me it highlights what's possible when there's strong mission alignment and open lines of communication between attorney and client. Amy also disavows me of a false dichotomy that I was trying to draw between lawyers and scientists so I will go ahead and take my lumps on that one. Overall I really appreciate how she thinks about the role of her lawyers in helping her frame the important business decisions she has to make.
48 minutes | Jun 24, 2021
The Voice of the Client: Angel
In Season 1 of the Agile Attorney Podcast, we are focusing on the Voice of the Client. I am bringing you the stories of real people in their own voice talking about the challenges and successes they have had dealing with lawyers. Today you will hear from Angel who has had some serious challenges in the workplace at the intersection of racial and gender discrimination. There is a lot to unpack in this interview, but one of the things I hear is an internal struggle about how to value the effort he gets from his lawyer. In the end, Angel learns some tips from his lawyer that helps him navigate future challenges in the workplace.
51 minutes | Jun 9, 2021
Voice of the Client: Lynn
In Season 1 of the Agile Attorney Podcast, we are focusing on the Voice of the Client. I am bringing you the stories of real people in their own voice talking about the challenges and successes they have had dealing with lawyers. Today you will hear from Lynn who is in the later stages of a custody battle. I’m excited for you to hear her opinions about her lawyers and the legal process in general. She voices her frustrations both with her case and their implication for the larger society. So listen along as she talks about going through 3 different attorneys and what went wrong. We also talk about what the most recent one finally got right. As a bonus, Lynn is a marketing professional, so she shares some tips for lawyers trying to communicate with their clients and prospects.
8 minutes | May 19, 2021
The Agile Attorney Podcast Intro
After several years of pondering starting a podcast, here is the debut episode! My goal for the podcast is to have several different episode types that align with how I view Agile. Agile is a revolutionary approach to managing knowledge work of all kinds - including legal work. The Agile approach boiled down to 4 key principles- Focus should always be on value (specifically, customer value) Empower your team Optimize everything for delivering quality Improve, regularly and frequently, with feedback In Season 1 I am going to be focusing on this last principle - feedback. Lawyers are notorious for not getting customer feedback. So in Season 1, I am going to get feedback for you! Listen for some cautionary tales and be inspired by some success stories from actual customers of actual lawyers.
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