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25 minutes | May 27, 2021
Working with Advanced Materials
Jason Scharton, senior global expertise delivery manager for 3M, talks with associate editor Mike Munzenrider about some of the advanced vehicle materials that collision repairers work with. Check out the episode for a discussion of how those materials are used in vehicles and collision repair shops.
20 minutes | Apr 19, 2021
Becoming Tesla Certified
Dustin Caldwell is the owner of Old Dominion Collision in Eugene, Ore., and his shop has been certified as part of the Tesla Approved Body Shop network. ADAPT spoke with Caldwell about what kinds of investments he made to earn the certification, what kind of training was involved, and how it's impacted his business.
24 minutes | Apr 1, 2021
EVs: Shop Disruption or Opportunity?
If you're a regular listener and reader of ADAPT, then you're well aware of the growth and attention around electric vehicles. What's not as obvious is the role that automotive shops and technicians will play in the electric future. To help answer these questions, ADAPT welcomes Frank Leutz, a shop owner and regular contributor to Ratchet+Wrench magazine. In this podcast episode, Leutz talks plainly about the challenges ahead and what shop owners need to know about electrification. Frank Leutz is the owner of Desert Car Care of Chandler, Ariz. For more from Frank, visit http://bit.ly/WrenchNation.
15 minutes | Mar 29, 2021
Increase Digital Ad Precision with this Strategy
Marketing expert Megan Williams breaks down geofencing, a marketing tactic that allows you to target potential customers based on where they travel. It's a neat tool that helps operators be precise in marketing to customers with specific interests, or who might be in need of service at the moment.
7 minutes | Feb 22, 2021
ADAPT Podcast: Michigan's Mobility Focus
Learn about Michigan's three testing sites for connected and autonomous vehicles, Planet M, an autonomous corridor, and more.
25 minutes | Jan 29, 2021
ADAPT Podcast: Battery Reconditioning
While researching potential preventative maintenance services of the future, associate editor Matt Hudson spoke with Gene Smotkin, who is a professor of chemistry and chemical biology at Northeastern University. He's also the founder of Nuvant Systems, which sells battery repair and reconditioning equipment. Smotkin talked about the science and engineering behind battery performance and, more importantly, how auto shops can provide routine maintenance on batteries to keep them running longer.
8 minutes | Dec 16, 2020
ADAPT Podcast: Tracking EV Adoption
This episode of ADAPT's podcast takes a look into which automakers are investing into electric vehicles and how.
19 minutes | Dec 7, 2020
ADAPT Podcast: Sheryl Driggers
Sheryl Driggers, co-owner of Universal Collision in Tallahassee, Florida, details how her techs are receiving training during the pandemic and how they've managed to add a new technician position.
17 minutes | Oct 27, 2020
ADAPT Podcast: Randy Sattler
Randy Sattler, manager of Rydell GM Auto Center in Grand Forks, N.D. describes how his shop got its start in ADAS calibrations and offers insights into how your shop could, too.
10 minutes | Oct 14, 2020
ADAPT Podcast: Evolution of Parts Catalogs
In this episode, Steve Morris, director of operations for Pride Collision Centers, discusses paper parts catalogs, microfilm diagrams, and the streamlining of electric parts catalogs.
14 minutes | Sep 18, 2020
ADAPT Podcast: How to Avoid Ransonware
Hopefully your shop hasn't had to deal with a ransomware attack. You don't want your shop's digitally stored information to be stolen and held hostage. While that's an extreme case, the steps you can take to avoid these situations are also great guidelines for computer use in your shop. Chris Deater is the team lead for technical support at Sage Microsystems, which is now part of the DRB Systems brand. He goes through what a ransomware attack is and follows with a bunch of easy, effective tips for safe computing.
20 minutes | Sep 3, 2020
How I Did It: Forging Community Bonds
Texas shop owner Tiffany Menefee discusses how she's kept up her community connections during the COVID-19 pandemic and how operators who've never had to reach out to their community can get started.
9 minutes | Aug 28, 2020
ADAPT Podcast: ADAS with Modified Vehicles
When a tech is working on a lifted truck, the calibration process for ADAS systems might become more difficult, because the same OE specs need to be met for a vehicle that has different features. There are many implications like this for the aftermarket and independent repairers, and groups are now working on processes and testing protocols that will ensure safe ADAS systems can work on all kinds of vehicles. For this episode, take a look at one such test, linked here, that explains the rigorous testing behind ADAS features for a modified Nissan Titan.
12 minutes | Aug 21, 2020
ADAPT Podcast: RichRebuilds
Rich Benoit, better known by his YouTube followers as #RichRebuilds, discusses Tesla, Twitter, and his shop Electrified Garage in this third and final part of the E.G. series.
9 minutes | Jul 9, 2020
ADAPT Podcast: All About MPGe
Have you seen MPGe ratings and wondered what that little "e" is about? It doesn't stand for electric, but it does have to do with EVs. In this episode, take a look at the development and calculations behind MPGe as an EPA rating. Plus, you'll hear about all the other ratings that will be important to consumers as more and more battery-electric vehicles are sold off the lot.
13 minutes | Jun 5, 2020
ADAPT Podcast: Telematics for the Repair Shop
Telematics are huge in the automotive repair industry. Many independent shops talk about the advantage that dealerships have, but few have been able to find a solution. Isaiah Taylor, founder and president of Hoodhub, a company that has created a device to connect shops with customer's vehicle information through an OBD-II port, shares how independent shop owners can differentiate themselves and create a more meaningful relationship with customers.
23 minutes | May 6, 2020
ADAPT Podcast: COVID-19, Connectivity and Transportation Disruption
Editorial Director Anna Zeck and CCC industry analyst Susanna Gotsch talk about COVID-19's impacts on the repair industry, as well as how transportation trends will affect shops. The interview does a great job of connecting topics like ridesharing, congestion and public transportation back to the work that repair shops do.
19 minutes | Apr 23, 2020
ADAPT Podcast: Preventing Privacy Law Infringement
Co-founders of Termageddon, a generator of policies for websites and applications, share how shops can put into place a privacy plan on their website and protect their customer's data.
18 minutes | Apr 15, 2020
ADAPT Podcast: Susanna Gotsch
Susanna Gotsch is an industry analyst at CCC Information Services, which just released its Crash Course 2020 report. It's full of information and data about consumer and technology trends in the claims and collision repair industries. ADAPT Editorial Director Anna Zeck spoke with Gotsch about how these trends affect all segments of the automotive aftermarket. In particular, the conversation looked at how industry tech is evolving both for the consumer and the repairer. The full CCC report can be found here.
23 minutes | Apr 10, 2020
ADAPT Podcast: Mark Olson and Kye Yueng
These collision experts know how they're setting their shops up for success in the future of the automotive aftermarket. As 10 Missions Media Editorial Director Anna Zeck explains, the lessons learned here apply to every sector of the repair and maintenance field. Here's more about the guests: MARK OLSON, is a founder and former COO of VeriFacts Automotive LLC and currently serves as the CEO of Vehicle Collision Experts LLC (VecoExperts). He is also president of Future Forensics, an automotive damage investigations a company he founded in 1997. His companies specialize in partnering with collision repair technicians, shop owner/managers/estimators and forensic evaluations of collision damaged vehicles, quality of repair issues and valuation issues. He has over 32 years experience in the collision repair industry, including roles as collision repair and refinish technician, body shop management and ownership. He has also worked as an independent physical damage appraiser and is a former Allstate Insurance Company adjuster. KYE YEUNG, is the owner of European Motor Car Works in Santa Ana, Calif. When Kye Yeung started building a new shop in 2001, he designed it with his certification programs in mind. That meant creating an aluminum repair clean room for his Aston Martin and Jaguar aluminum repair certifications. In 2017 European Motor Car Works opened a new facility to service our customers. With the advancement of new automotive technology, Yeung found it necessary to purchase and build one of the most advanced automotive repair facilities in the country. Yeung is recognized as an expert on technology in the industry, and is the immediate past chairman of SCRS.
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