Created with Sketch.
ACUMA On The Go
13 minutes | Aug 28, 2021
Episode 19 - How the Right Technology is Helping Turn CU Members into CU Mortgage Customers
Credit Union members are loyal – and CUs work very hard to keep those relationships strong and personal. But with so many options in today’s competitive home financing market, the uncomfortable truth is that most members go elsewhere for their mortgages. This is not a new dynamic by any means, but the solutions for bringing members further into your portfolio are both new and powerful. Learn how credit unions are taking a bite out of the mortgage market share by using optimized technology to provide members – and new prospects – with the best possible home-buying or refinancing experience.Black Knight PresenterSean Dugan, Senior Managing Director, Origination Technologies Sales, Black Knight Sean Dugan leads a team of professionals responsible for expanding Black Knight mid-tier client base with technology solutions that enable them to realize greater efficiencies, drive improved financial performance, and better manage operational risk.
26 minutes | Apr 4, 2021
Episode 17 – How BCU Has Paid Millions Back to Members and Grown Their Mortgage Business Despite COVID
Podcast Description: BCU has given back more than $5 million to its home-buying and selling members through the HomeAdvantage® program. They also just became the first CU to give back more than $1 million in a single year. Hear how BCU has continued to thrive and serve members throughout a global pandemic.
19 minutes | Apr 4, 2021
Episode 18 – Mortgage Assistance: Caring for your Members during the Pandemic
Description: More than 4 million U.S. homeowners needed mortgage assistance during this last year. Many are recovering but not everyone will. Join Lori Pinto, Executive Director of CU Servnet, as we explore how you can help your members and why it is critical that communication be at the center of providing support. We'll also learn Lori's insights into what to expect in the remaining months of this year.
25 minutes | Jan 21, 2021
Episode 16 – Delivering A Better Experience for Both Your Members and Your Employees During a Time of Social Distancing
Learn how artificial intelligence, APIs and digital solutions can keep credit unions competitive while delivering a outstanding member experience.
23 minutes | Dec 15, 2020
Episode 15 – Today’s Marketplace and the Necessary Evolution of Origination Platforms
Lenders need to prepare themselves for mortgage lending in a fully digital world to remain relevant.
17 minutes | Dec 13, 2020
Episode 14 – Combining Business Intelligence with Marketing Automation to enhance the member experience
The way we deliver loans, business intelligence and marketing automation have converged more rapidly than ever before, particularly in the era of COVID.
25 minutes | Dec 12, 2020
Episode 13 – The non-agency landscape: Challenges and opportunities in the non-GSE market
The non-agency market hit the pause button in April. It re-emerged in the fall.
17 minutes | Dec 11, 2020
Episode 12 – Loan Servicing and the Importance of the Member’s Experience
Much of the focus this year has been on origination but that doesn’t make a great servicing experience any less important.
21 minutes | Oct 3, 2020
Episode 11 – The Importance of Internal Connection
Regardless of what is going on in the world, the synergy between sales and marketing teams is critical to customer engagement and service.
23 minutes | Sep 27, 2020
Episode 10 – Top Legislative Issues Important to Credit Unions
In today’s dynamic and ever changing world, staying on top of regulatory issues and market changes can be challenging. Listen and learn what nationally focused governmental experts are keeping their eyes on for credit unions and the mortgage industry.
22 minutes | Sep 19, 2020
Episode 9 – Best Practices to Build Tomorrow’s Purchase Pipeline
During these busy times it is easy for originators to neglect building relationships and disengage from outreach activities. Growing business for tomorrow’s purchase market is essential.
21 minutes | Sep 19, 2020
Episode 8 – Artificial Intelligence and Modern Real Estate Intelligence
Today, Artificial Intelligence and Machine Learning acting on very large datasets have made it possible to upgrade the traditional methods for home price indices.
19 minutes | Sep 9, 2020
Episode 7 – The Evolution of Valuations: How the Market and Technology are Changing the Landscape
Recent changes in the market and the expansion of options have affected the way Credit Unions treat valuations.
15 minutes | Sep 5, 2020
Episode 6 – Credit Reporting Requirements—How has COVID changed things?
We’re talking about how tricky credit reporting has become in light of the CARES Act and what credit unions need to know to make sure they don’t misstep.
18 minutes | Sep 3, 2020
Episode 5 – Planning for the Present—How mortgage technology helps us pivot to meet real time challenges
Jonas Moe, Ellie Mae’s senior vice president of Marketing, and Bruce Dickinson, First Tech Federal Credit Union’s senior vice president of Mortgage Lending talk about credit union industry trends, leveraging technology to meet changing demands, and how to plan for tomorrow while succeeding today.
15 minutes | Jun 20, 2020
Episode 4 – Down Payment Assistance—It’s alive and well!
The pandemic has changed a lot but not down payment assistance offerings. Since down payment remains one of the largest barriers to homeownership we’ll give you an update on how these valuable programs can help your members.
14 minutes | Jun 18, 2020
Episode 3 – Leverage Data to Make Better Decisions—Learn how it’s done.
Gain key mortgage insights critical for today’s credit union! Leverage actionable, industry-leading data resources to improve market share and membership penetration and implement successful mortgage lending strategiesGuest speaker: Cheri Brooks, Sales Solutions Specialist at Optimal Blue
16 minutes | Jun 17, 2020
Episode 2 – Secondary Market Automation—What can it do for you?
Are you still using spreadsheets to manage your pipeline and rate locks? Could you be leaving money on the table? Discover how automation can help you compete more effectively, better serve members, and lower costs.Guest speaker: Bob Brandt, Vice President of Marketing and Strategic Alliances at Optimal Blue.
2 minutes | May 17, 2020
Welcome to The ACUMA On The Go Channel
ACUMA has always brought our members great education and networking at our events, and we are committed to continuing that mission. As part of that commitment, we’re excited to introduce the ACUMA On The Go podcast channel.In this episode, ACUMA President Tracy Ashfield, outlines how the channel will benefit you and your credit union by bringing you relevant and timely topics through discussions with industry experts and key players.ACUMA has always been a resource for you to learn from (and share ideas with) other credit unions and we look forward to bringing you information on the mortgage banking industry, key trends and best practices.
Terms of Service
Do Not Sell My Personal Information
© Stitcher 2021