32 minutes | May 15th 2017

What Vince Loremia Learned from Joining a Singapore-Based Startup Accelerator 3WS017

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Vince Loremia is our guest in this episode. Vince is one of the founders of Kallfly, a cloud-based call center software and a market place for agents and companies. He talks about how they started their company and their experience in joining a Singapore-based startup accelerator. We go into how they acquire customers, retain them and get referrals. He shares tips on hiring and training people. He talks about his framework of taking action first and his productivity practices. At the second half of the interview, Vince shares why he chose to be an entrepreneur, how he perseveres despite its hardships, and his advice for young entrepreneurs. Here are my notes: 1. Current call center software requires lots of hardware. Kallfly is ideal for SMEs and startups since it is cloud-based. 2. Bootstrapped at the beginning, using revenue from customers. Then they joined JFDI, a Singapore-based startup accelerator. 3. Impact of the accelerator: change of business model (added a marketplace of call center agents). Mentoring both on tech and biz. Got customers from co-incubatees and startup conferences. 4. Take action. Don't get paralyzed by thinking. The action itself will clarify the way forward. 5. Productivity: wake up early, exercise, meditate/pray, get through email early 6. A visit to Silicon Valley opened his eyes to startup entrepreneurship 7. How to handle the stress of startups: pause, don't stop 8. Many young entrepreneurs know how to build things but forget that entrepreneurship is about money
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