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Feel free to disrupt and innovate, when you’ve proven that you’ve kept the main thing, the main thing.

Life - and career - is too short to put up with poor service, neglect, and victimization.

Meet people where they are. Show them a pathway to success.

Meet people where they are. Show them a pathway to success.

It is incumbent upon you as a leader, manager, and educator to keep strategy front and center – at the water cooler, in the board room, and in the classroom.

So. We can boldly declare obsolete technologies to be Dead. Deceased. Gone to meet their maker. Singing with the Choir Eternal. Pining for the Fjords. Or – we can pragmatically realize that we must meet our teachers and staff where they are in their technological mastery, and focus instead on the goals of our teaching and instruction, rather than the uniformity and currency of our technology platforms.

We’re all unreliable narrators – at least to someone. Be objective, transparent, and authentic in your interactions with others, to minimize your bias.

It’s not enough to recognize opportunity. You have to be committed to do something with that knowledge.

The way one learns to solve problems, is by solving problems. Learning, by Doing.

Relationship. Execution. Time. Trust needs all of these in order to exist. Trust Me.

In the absence of good information, your customers will create their own narratives, where you may not be the hero.

If you can't quantitatively - and qualitatively - define when a project is successfully completed, you've designed a metaphorical span, that's firmly anchored at its beginning, but untethered at its destination: effectively, it's a bridge to nowhere.

What makes good governance hard, is that when more than a handful of voices are involved in a design of any size, timeliness and opportunity can quickly be lost, in the fight for the inconsequential.

Things are things. They can always be replaced. But people, and experiences – they are the rarest of life’s treasures.

All scale has really done is to destroy our conception of value that we definitely should be recognizing, in exchange for making us the actual product being sold.

When you’re attuned to the needs of your team, inside and outside the workplace, you can anticipate potential disruptions and interruptions, and make much better decisions with regard to assignments. Plus, just being a better person is reward unto itself.

I’m pleased and honored to have our little corner of the podcast-o-sphere included in this select group of education thinkers and thought leaders.

The most obvious benefit to a strong and dedicated commitment to training is that it is often the only avenue remaining to budget-constrained organizations to obtain new skills and master emerging technologies.

To truly be effective, and innovative – one must look beyond service level agreements, disaster recovery, and crisis planning, and ask – what are the next level challenges that I must overcome as a non-profit technologist?

Focus on superior content, to be sure. But design it to be repackaged, repurposed, and evergreen – from the very beginning of your creative process.