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Episode Info: Suman Sarkar has more than 20 years of international consulting experience. He has a proven track record delivering innovative and strategic approaches to the supply chain and sourcing practices with outstanding results. As an author, he understands the power of creativity that will be unleashed if businesses can harness the talent they already have in-house. He's a partner with Three S Consulting and he holds a Bachelor’s in Mechanical Engineering from ITT Kharagpur, India and a Master's in Industrial Engineering from NITIE in Mumbai, India graduating at the top of his class from both schools. And he's also a holder of an MBA from UCLA in Strategy and Finance. The author of the very popular book, Customer-Driven Disruption: Five Strategies to Stay Ahead of the Curve.   Questions   Tell us a little bit about your background? Could you explain to us what do you mean by disruption? What is your definition of disruption and why do you make the analogy of it possibly being seen like a death sentence? In your book you spoke about generational shifts, are you able to give us some examples of how you think that has led to major changes in the market? Can you also share with us maybe some companies that you think are doing it right? Some of our listeners, if they're saying to themselves, what are some organizations that I could look at that I could benchmark maybe some of their best practices on principles that they're doing to stay ahead of what's happening and to ensure that they’re meeting their existing customer needs, but also trying to exceed those customer needs in the same process? Could you share with us what's one on online resource tool, website or app that you absolutely cannot live without in your business? Could you share maybe one or two books that have had the biggest impact on you? Could you share with us what’s one thing that’s going on in your life right now that you are really excited about – either something that you are working on to develop yourself or your people? Where can our listeners find you online? Is there one quote or saying that during times of adversity you will draw on this particular quote or saying and it helps you to refocus and just remind yourself of why you’re doing what you’re doing and where you’re going? Highlights   Suman stated that he grew up in India and there, he came from a very small town and he thinks the only reason I came out from that small town is because he was always interested in figuring out what the root cause of anything and that led him to engineering school. His teachers always used to mention this to him that, “Suman was probably not the fastest kid in the class, but he actually figures out what's the root cause of anything. And so, he essentially comes up with solutions that are great.” Now, he has kept that trade throughout his life, it kind of drove many of his bosses crazy because he took his time to figure things out, but whatever solutions he came up and his cu...
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