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Episode Info: In this session of The WorkshopBank Podcast I have the pleasure of interviewing Nicolai Andler, a half IT and half organizational change management consultant who has literally written the book on project and change management tools. We delve into a few of his favorite change tools and techniques exposing how he likes to work with his clients to keep them on point and we talk about his past, present and future books on the subject. There are some really useful change management tools in here that are incredibly simple to pick up and start running with so I really hope you enjoy the listen. In this session, Nicolai and I chat about: What got him into consulting in the first place and how he does a mix of IT and Organizational Change Consulting Why doing this mix of consulting types is a nice balance of the work in terms of content, experience and personal financial risk How he finds IT Consulting more draining personally but it pays the bills and how the Organizational Change is energizing because he's dealing with people The questions he likes to use when working with people and helping them through a process with change management tools How he always likes to start with stakeholder expectations first How he manages differences in expectations with change management tools and realistic / unrealistic buckets How, during Expectations Exchange, he likes to allow people to voice reservations as well How he uses Harvey Balls to quantify scope to measure performance and delivery How he workshops the Project Definition Document to understand the phase, project and business objectives (with a real example) His 'Is / Is Not' - a simple visual tool for controlling scope creep How he uses a Stakeholder Map to decide which stakeholders are in and out of scope He positions himself as a process consultant rather than the provider of solutions and puts his stakeholders in the solution generating position How he likes to underdress for his client to put across that he's a different kind of consultant A clever way to deal with workshop dissenters who rise up against the process that you're delivering A simple 3 step process to help you coach someone through a strong negative emotional reaction Links mentioned in this podcast include: Nicolai onRead more ยป

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