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Because empathy is a function in all of us, it can be a trainable skill and can be one of the most powerful creative tools. When you can slow down and listen to others, be it clients, co-workers or customers, while maintaining complete self-awareness and an unbiased mindset, clear objectives can be determined that can tie back to a comprehensive strategy. This week, Andy House, Creative Director of Environments at WD Partners, joins Lee Peterson to talk about emotionally driven design and how leading with empathy can unlock innovation and collaboration.

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