About This Show
Customer Experience is the new competitive battleground – and this podcast will give you the competitive edge. Subscribe now for rare interviews and powerful insights from the Masters of CX. Spotify, Nest Labs, Gofundme – just some of the global giants of tech who have paid a visit to Voxpro Studios.
Most Recent Episode
7 Imperatives for Moving your Customer Experience to the Next Level.
6 days ago
If your customer measures (CSAT, NPS etc) have hit a plateau, you might need to start thinking about your customers in a whole new way. 'The Intuitive Customer: 7 Imperatives for Moving your Customer Experience to the Next Level' by Colin Shaw (founder of Beyond Philosophy) delves into the psychology behind why customers act and make decisions the way they do. In this episode, Colin reveals how this knowledge can start moving those measures in the right direction.