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Episode Info:

I was working with a customer recently that develops software for use by their clients. They work in a DevOps style flow, regularly completing work and sending that to their clients. In one case, they released a hot fix quickly to resolve a bug in their software. In this case, the developers received the report, triage'd the bug, and released the fix in less than a week. Their clients were happy with the response and speed at which the fix was delivered.

Unfortunately, they also released another bug with the fix. The new bug was in an unrelated area of the software, created by separate changes to the code. Now they had a dilemma. The hot fix helped some customers, but the fix also broke some things that other customers cared about.

Read the rest of Rolling Back One Bug for Another


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