Executive Coaching for Business Owners by Tony Mayo
About This Show
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Most Recent Episode
How to Work with Facts and Opinions • PODCAST
5 days ago
Hello. I’m Tony Mayo, the Business Owner’s Executive Coach … with one quick idea you can use in your business today.
A client told me that today’s coaching distinction had made every one of his business conversations more productive —and shorter.
But first, this…
The doctor says, “Your condition is terminal. You have less than a year to live.”
The patient says, “I want a second opinion.”
The doctor replies, “Okay. Your tie is ugly, too.”
More about this in a moment…
Much of what we say is opinion, with …the occasional fact mixed in. That’s fine; it’s just what humans do. The important thing is to know the difference between facts and opinions, what philosophers call assertions and assessments. Assertion and assessment sound too much alike, so let’s stick with …facts and opinions.
Facts are statements about the world. Reasonable people can easily agree on an appropriate method of determining whether a fact is … true or false.
For example, [click the pen.] if I say this pen is grade 304 stainless steel, you and I could quickly find some way to verify whether the object is, in fact, 304 stainless steel or …something else.
Facts …are true or false for everyone. We can demand proof because facts are objective, features of the object not influenced by the person seeking proof.
On the other hand, if I say this pen is beautiful, you’re free to disagree with my opinion. You may feel it is too shiny, too squishy, too anything to be beautiful. That's the nature of opinions. They’re subjective and personal. Beauty is in the eye of the beholder.
Like beauty, all opinions emerge from personal perceptions, filtered through the individual’s experiences, goals, and values. It's a version of the world influenced by who you are.
Opinions are not true or false, they're either useful or not. Opinions cannot be proven from reality like facts, but they can be grounded in authority.
For example, if Apple’s top designer, Jony I’ve, says this pen [click the pen.] is ugly I am going to give that opinion much more weight than if some random teenager says the same thing. Jony I’ve is a widely recognized authority on consumer product design. He can ground his opinion in data, principles, and market experience. That is, he can support his opinions with facts, so I grant him authority in the domain of consumer product design. On the other hand, his