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“Five or six years ago, there were a bunch of folks that took a chance in the B2B space and really tried to change their business models to be more digital and commerce-focused, but there's still a fair amount of holdouts…and I think [COVID-19] is going to light a fire underneath them.” Brian Walker has the pleasure of speaking to Brian Grady, CEO of Gorilla Group, one of the industry’s fastest-growing commerce experience agencies. Following a successful career with various technology leaders in the industry, Brian acquired Gorilla in 2008 when it was a small Chicago-based development shop. Since then, Brian has grown the agency into a team of over 370 employees working across 4 countries, with a cumulative 9-year growth rate of 945%. In this episode, Brian and his guest share notes on some of the most pressing topics in digital commerce today, including: - Why the COVID-19 crisis has dramatically accelerated B2B digital commerce and what that means for the industry as a whole. - The top considerations for B2B digital experiences beyond the point of transaction, what customers want to see and how business models need to evolve in response. - How the current travel restrictions will change the face of eCommerce consulting and talent acquisition forever. Whether you focus on B2B, B2C or straddle both, this episode is jam-packed with valuable strategic advice on navigating the digital economy in the current economic climate. We’d love to get your thoughts on this episode, as well as any recommendations for future guests, so please get in touch at To learn more about Brian, check out his LinkedIn profile at To learn more about Gorilla, visit

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