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Episode Info: Being a computer guy / gal is more than just knowing your stuff.  Let's face it, there are thousands of us out there and if you're question is "What's 1 plus 1?" 7 of us out of 10 would answer 2 (the other 3 you run far, far away from).  In the cut throat world of being THE computer guy / gal, just being friendly just might land you that gig, and in this episode, we interview Matthew Rodela, possibly the Friendliest Neighborhood Computer Guy around.  He even has the domain name to prove it! Quick Tip: Using an iPhone or iPad and sick of typing in the same long words, the same email addresses and the same website URLs? Well you might not have to using this sure helpful quick tip. iOS Keyboard Shortcuts have been around for ages, but not many people use it, and even less know that function exists. Basically, with Keyboard Shortcuts I can assign letters and or numbers, to a much longer word.  It can be word, a sentence, and email address, a website, anything. On my iPhone, instead of constantly having to type out my email address in full, I've assigned the letters "dx" to it.  So when I type "dx" pretty much anywhere in the iPhone, my full email address replaces those letters! To do this. Settings > General > Keyboard > Shortcuts > + Enter a Phrase, Enter your desired Shortcut key combo, then hit Save! Interview: Matthew is genuinely one of the nicest IT guys I have ever met.  I've been in the industry a long time, and I know A LOT of many other IT Professionals, and to say that Matthew is a nice guy, is putting him in some elite company. He has an interesting story, which will relate to many other IT Small Business owners (myself included) and for all the IT knowledge in the world, you'll never get anywhere if you just aren't friendly and thankfully for his business, he is.  Have a listen to find out how he supports his clients not only from an IT perspective, but also with their websites.  It's a classic story of knowing a bit about something, growing a passion for it, getting really really good at it, and finding people to pay you do it. If you're an IT Pro and have wondered what it would take to "go at it on your own" his website and podcast are an excellent resource with all first hand experiences. Matthew Rodela's Your Friendly Neighborhood Computer Guy website and Podcast Subscribe to The Small Business IT Show Subscribe to the Small Business IT Show in iTunes Subscribe to the Small Business IT Show in Stitcher Get In Contact dex@smallbusiness
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