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Episode Info:

James chats with Robert Craven, Google’s go-to person when it comes to business growth and business development. He currently runs coaching and training programs in 6 countries under the GYDA (Grow Your Digital Agency) Initiative. Clients include Barclays, Nando’s, Google and Ritz Carlton. A prolific author with 11 titles to his name, including Customer is King, Grow Your Service Firm and Grow Your Digital Agency. The legendary Dennis Yu (ex-Yahoo) says, “This man is the BEST at growing your agency” Richard Branson wrote, "Robert Craven says that 'your whole business hinges on what your customer gets from you'. I wholeheartedly agree." They discuss what's changed and what hasn't in the business world, buying cars, Simon Sinek, Borolo and understanding and looking after your clients. Contact Robert: Robert Craven Grow Your Digital Agency GYDA Initiative Twitter @Robert_Craven

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