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Episode Info:

When you meet Kindred Toxin Free founder, Natalie Sellars, it is easy to understand why her authenticity and passion has helped her build a loyal following of clients and skincare devotees. For 16 years she has honed her craft as a skincare doyenne, having worked and managed leading spas in Australia and New Zealand. For the last three years, Natalie has honored her dedication to and belief in living toxin-free, working to create an exceptional experience that promotes kind beauty. She now uses only the very best organic & toxin free skin care in each ritual. Her “no BS” approach makes her a trusted practitioner genuinely interested in the wellbeing of her clients.This conversation is so delicious! We cover all this and more:

  • Removing toxicity from your life - People and products
  • How are you ensuring you're showing up as your best self for your clients?
  • Automating to support your self care boundaries
  • Weekly business rituals to keep things running smoothly
  • What to consider when creating your customer's full experience
  • Hiring experts to help with translating what you do to your customer
  • Exchanging time for feedback and reviews to build your profile
  • Real reviews to grow your business
  • Charging and valuing what you do
  • Having open communication with staff to support your business to become sustainable long term
  • Dealing with mental stress as a business owner
  • Understanding your WHY - what are your reasons for doing what you do
  • Gather a core group of experts who know what they're doing - your you're not the master of it all
  • Check in with what success means to you - regularly

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