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How do good leaders communicate? Board director, Matin Ferguson, talks to Scott about what makes an effective communicator regardless of the platform. Host: Scott Davies | CEO, ITM Guests: Martin Ferguson | Vice President Global Communications, Public Affairs and Integrated Marketing, American Express Global Business Travel Producer: Kyle Daniels | Product Marketing Manager and Podcast Producer, Clarity Travel Notes: ITM Events - www.itm.org.uk/events.html

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