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Episode Info: They say that when you fail to prepare, you prepare to fail and in the world of virtual mediation and online dispute resolution this is especially true! In this episode, online mediation expert, Susan Guthrie, walks mediators and attorneys through the important steps that should be taken to prepare clients for a virtual mediation. The true path to a successful resolution starts long before the first mediation session actually begins and the attorney bears much of the responsibility for making sure the client is ready to go when they click the link to join the meeting. The client needs to know what practical information they need in advance, such as the programs being used and the equipment and set up that they will need to participate. Then there are all the process factors and issues of privacy and confidentiality to be communicated and understood. Finally, advocates should be aware of the potential for unconscious bias against an unprepared client.There is a famous quote that says "give me 6 hours to cut down a tree, and I will spend the first four hours sharpening the axe." Preparing your client for mediation is the same and much of an attorney's effort should properly be focused on the process before the mediation begins. Don't get caught with a dull axe - LISTEN TO THIS EPISODE TODAY!******************************************************************************************************About Our Host:  Susan Guthrie, nationally recognized as one of the Top Family Law and Mediation Attorneys in the country, has been helping individuals and families navigate separation and divorce for 30 years. Susan provides online divorce mediation and legal coaching services to select clients around the world.As a leading dispute resolution professional, Susan is honored to serve on the Executive Council of the American Bar Association’s (ABA) Dispute Resolution Section as the Membership Officer and to be a Co-Chair of the Mediation Committee.Susan also is one of the leading experts in online mediation in the country and trains other professionals in the practical and ethical considerations of conducting their mediations online through her business Learn to Mediate Online (www.learntomediateonline.com.) Susan also offers additional training and webinars in:Social Media Marketing for Professionals DIY Website Basics Building an Online Practice Starting Your Own Podcast and MORE so be sure to check the site for dates and times and to REGISTER!  LEARN TO MEDIATE ONLINESusan has been featured in and on media outlets such as CNBC, Market Watch, Forbes, Eye on Chicago, WGN, the ABA’s Just Resolutions Magazine, Thrive Global, The Nook Online among others. She is licensed to practice law in the States of California and Connecticut as well as before the Supreme Court of the United States.Susan's other Podcasts: After a year and half of co-creating and co-hosting the award winning podcast, Breaking Free: A Modern Divorce Podcast which reached over 3 milli...
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