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Episode Info:

On today’s episode, TeleTracking’s Susan McLaughlin meets Dr. Eric Brown, Physician Executive with Palmetto Health. Dr. Brown's extensive Emergency Department background drives his passion for improved patient flow. What you'll learn from Dr. Brown today: • Engineering culture is like engineering processes (1:30) • Engaging top executives for success (4:05) • Prioritizing change (6:20) • Real-Time Demand Capacity Management (8:16) • What perfect patient flow looks like (10:22) • Preparing for disaster (12:00)

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