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Trina and Alfonso talk about the propensity to conflate what it means to be in conflict with being in a fight. They share the some elements from the menu of conflict styles, talk about workplace behaviors and how race and gender identities get layered on into conflict. A & T also share a functioning definition of the word "conflict." 

Trina cites the Intercultural Conflict Style (ICS) inventory as a tool Team Dynamics pulls from frequently.

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