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Episode Info: Jennifer Smith is recognized as a ‘culture innovator,’ creating workplaces where people love to work and are inspired to make a difference. As the Founder and CEO of Innovative Office Solutions, Jennifer’s mission is to inspire people to love what they do and who they do it with while living out the company’s core values. Jennifer is proud that her team has helped them become the largest independent office solutions company in the Midwest and one of the largest in the Nation. Their contagious culture has been the secret to the Innovative success story. Employees are guided by a shared vision, set of core values and a brand promise that sets the tone for all interactions; and has helped Innovative, a women-owned company, be named “100 Best Companies to Work For” by the Minnesota Business Journal every year since its inception. Innovative has re-invented how they go to market, offering their clients new categories such as cleaning and facility supplies, educational supplies/furniture, workplace branding, managed print services and technology, along with office products and furniture and design. Jennifer is passionate about her community. She is on the Forum for the Women’s Business Enterprise National Council (WBENC) Board, Dealer Advisory Board of Essendant, Minnesota Vikings Women’s Advisory Council, and the InSports Foundation, the charitable arm of Innovative Office Solutions. She is honored to have received many accolades, including EY Entrepreneur of the Year for the Upper Midwest, Most Admired CEO by the Minneapolis/St. Paul Business Journal, The (Real)Power 50 by the Minnesota Business Magazine, 50 Fastest Growing Women Owned/Led Companies in North America, presented by the Women Presidents’ Organization, 100 Best Places to work for seven consecutive years, and ranked for ten years on the Inc 5000 fastest growing privately held companies in America. Growing up in the small town, family-owned office supply business, her Mom and Dad taught her at an early age that relationships matter and that guides her today. What You Will Learn: Jennifer Smith’s role as CEO of Innovative Office Solutions How IOS grew from $3M to $150M under her leadership The challenges associated with IOS’s growth Why intentional culture and strong core values are important Why Jennifer did the opposite of everyone else when the recession hit How Jennifer is facing the decline of her industry and the rise of Amazon High-level problem solving as a team effort The evolution of Innovative Office Solutions Resources: Website: Twitter: @jennjsmith LinkedIn: Core Values | Intentional Culture Intentional Culture and Core Values Jennifer Smith is a “culture innovator.” She has a track record of creating workplaces where people are inspired to make a difference. It is one of the many reasons her company, Innovative Office Solutions, has become one of the largest independent office solution...
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