Stitcher for Podcasts

Get the App Open App
Bummer! You're not a
Stitcher Premium subscriber yet.
Learn More
Start Free Trial
$4.99/Month after free trial
HELP

Episode Info

Episode Info: Transcription:Redonda Miller 0:03We have this playbook of physical capacity staffing policies. I'm thinking about all the thought that went into standing up a visitor policy or a masking policy or a travel policy. Now we can turn those on and off as needed.Gary Bisbee 0:20That was Dr. Redonda Miller. President at Johns Hopkins Hospital, speaking about the core competency of scaling up and scaling down, developed to respond to the COVID crisis. I'm Gary Bisbee. And this is Fireside Chat. Dr. Miller outlines the top three priorities of the Johns Hopkins Hospital and she speaks about the benefits and challenges of the Maryland all-payer model. Let's listen to Dr. Miller respond to the question of how the COVID crisis changed her as a community member.Redonda Miller 0:50As a community member Gary, I think this was probably the most impactful and humbled every day by the incredible appreciation from the community, the number of ways they stepped up. Whether it was school kids making cards for the healthcare workers here. Whether it was the donations of homemade masks, businesses sending food to the front line. I really feel a part of the community here in Baltimore like I've never felt before.Gary Bisbee 1:20Our conversation includes Dr. Miller's view of the need for a reliable PPE supply chain and the necessity of governmental stockpiles, how telemedicine visits grew overnight from 35 to 20,000 per week, the strategy for educating the community to return for necessary surgery and treatments, and the top characteristics of a leader in a crisis. I'm delighted to welcome Dr. Redonda Miller to the microphone. Good morning, Redonda, and welcome.Redonda Miller 1:52Good morning, Gary. It's such a pleasure to be here virtually so to speak.Gary Bisbee 1:56Exactly. We're pleased to have you at the microphone. Let's begin with learning a little bit more about you – start out at the very beginning. Where did you grow up?Redonda Miller 2:06Well, I actually grew up in southern Ohio, very rural area near Kentucky and West Virginia, where my parents still live. And in a desperate attempt to escape, so to speak, I ended up at Ohio State for college, and then here in Baltimore for medical school at Johns Hopkins, and I've been here ever since.Gary Bisbee 2:27What have you found that you liked the most about Hopkins? What's the culture of Hopkins like?Redonda Miller 2:32When I came to interview for medical school, I had this mental notion in my mind of very smart people, serious scholars, discoverers and sure, that is all true. It is. But what I found 31 years ago was this incredible warmth, and humanity and kindness and esprit de corps. And honestly, that is what has kept me here for 31 years. There is a drive toward excellence. Everyone wants to be the best. They want to be on the cutting edge, but at the same time, a sense of collegiality and family that it's really a powerful combination.Gary Bisbee 3:13Let's drop back a bit. At what point did you decide...
Read more »

Discover more stories like this.

Like Stitcher On Facebook

EMBED

Episode Options

Listen Whenever

Similar Episodes

Related Episodes