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Episode Info: What do physician burnout and sub-par patient portal usage have in common? It’s forgetting about how the user will react to the technology. To get what we hope to get out of a technology, we have to consider how to fulfill positive engagement and behavior change and build that right into the use case and workflow. Today I speak with Dr. Kyra Bobinet, MD MPH and CEO of EngagedIn, a neuroscience behavior design firm.Read more »

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