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Episode Info

Episode Info:

How can you go from feeling like your L&D program is a tedious “course factory” to effectively meeting your organization’s learning objectives? Donald Taylor speaks with IKEA’s Learning Designer at Inter IKEA Systems, Jeff Kortenbosch, who walks us through 20 questions to ask yourself before determining learning objectives. Jeff’s questions help us to focus on the areas within our organizations where we’ll have impact and prevent us from producing content or programs that don’t effectively help meet business goals. To learn more about Jeff’s 20 Questions to ask before talking learning objectives, go to: Twitter LinkedIn His blog Links to interesting things mentioned in this episode: · 70:20:10 – see Charles Jennings ( ) and the 70:20:10 Institute ( · The 5 Moments of Learning Need ( from Bob Mosher and Conrad Gottfredson · The expression of performance as a function of Ability, Motivation and Opportunity: p=f(A,M,O) – see Peter Boxall and John Purcell Strategy and Human Resource Management (2003), reviewed here by Juan A. Marin-Garcia and Juan Martinez Tomas · Nigel Harrison’s work on Performance Consulting (

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