About This Show
Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process. A fun collection of quick-hit segments filled with deep learning and takeaways, you don’t want to miss this audio experience! Find show notes and more goodies at http://www.experiencethisshow.com.Read more »
Most Recent Episode
EP039: Reviews, Repairs, and Moves!
< 1 day ago
The best way to get and respond to customer reviews, unexpected customer experiences when your car breaks down on a road trip, and a look at the good and the bad aspects of moving. Bite-Sized Delight From the Episode: How to handle customer reviews like a pro. A road trip horror story turns into a remarkable customer experience. The highs and lows of moving. Why there’s room for growth in B2B digital buying channels. Are You Looking for Things We Referenced? How to Use Reviews to Turn Your Clients’ Local Searchers Into Customers The Next Generation of B2B Purchasing: Millennials, Marketplaces, and Digital Buying Preferences Smarter CX by Oracle Oracle CX Performance Assessment Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!Read more »