Secret Sauce - The Restaurant Marketing Podcast
About This Show
We discover the ingredients of your Restaurant's secret sauce.
SEO, Facebook, Twitter, emails, coupons, yield utilization, USPs, Menu engineering, direct mail, partnerships - there are many ingredients for creating your Secret Sauce and with the right Secret Sauce you can find more customers and turn them into repeat customers. We deconstruct the recipes, so you can increase increase turnover, increase profit and maybe decrease the amount of time you spend working in your Restaurant.
Most Recent Episode
57 - Mental illness and the Restaurant Industry
The Restaurant industry is often a very tough Today we interview Chef Shaun Quade from Restaurant Lume, and how his journey with mental illness has interacted with his journey to opening Australia's most creative Restaurant. This is an important subject for anyone who is travelling with mental illness issues (which is a lot of us), and also really important for anyone working with or employing people with mental health issues. The outcomes of mental health can be incredibly tragic, so this is a very important topic to talk about. The impact on mental health is exacerbated in the Restaurant industry because of a lot of the factors particular to hospitality, the high paced work environment, the incredibly high standards that restaurants strive to attain and maintain. For owners, these pressures are multiplied by the pressures of running a business, payroll, finance issues and managing people. We talk about the impact that reviews platforms have in some of the issues that are created by some of the reviews that are written about Restaurants. Chef Quade has worked at a number of highly successful restaurants in the country and has used his work in the kitchen as a kind of therapy that has helped him. He has also accepted that his mind works differently to other peoples and we discuss how this accentuates his creative talent. Everyone has a different road to travel and Chef Quade's is jut one, but I think that there is something for everyone to help them get a better understanding of what it can be like living with mental illness as well as for those in a team environment. Please listen to this podcast and have a think about how we can all work together to destigmatise mental illness and help out our mates who are struggling with mental illness. A massive thank you to Chef Quade for sharing his story. It is a difficult topic to talk about particularly if it is your story and Chef Quade has shared fearlessly his story as a part of an effort to help others out. Thank you!