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Pablo Calamera is the CTO for JW Player where he oversees all aspects of technology development and technical operations.  Prior technology executive roles ranging from startups to public companies including iconic enterprises like Vonage, iHeartRadio, and Apple.  Pablo helped Vonage pivot from residential phone service to a leader in Business UCaaS, launched iHeartRadio’s first personalized and live radio products, and Apple’s icloud predecessor which launched coincident with the iPhone's debut, to name a few accomplishments.   At the end of this episode, Pablo mentions this book: The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers by Michael Fisher, Martin Abbott, and Kalle Lyytinen

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