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Episode Info: Our featured guest is Chief Risk Officer of ISU S&K Insurance, Toni Shibayama. Toni has an interesting approach to insurance. Her advice is “Don’t Use It”. You'll want to make sure and find out what she means by that. We'll also talk about why identifying and hiring the right people is one of the most important things you can do at your club. You'll learn why it's also important to take the pulse of your team often. Toni has a number of tips for new general managers as well. Lastly you'll want to hear the Top 5 risk areas in a club that Toni has identified. There is a ton of actionable advice for you to take back to your club.Read more »

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