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Lynn Perry Wooten discusses her research in crisis leadership, the glass cliff phenomenon, and “positive deviance” behaviors for managers and organizations.  On crisis leadership, she uses case examples of Chipotle and Boeing to illustrate the different competencies leaders need when navigating a crisis. She then discusses her research into how workforce diversity can serve as a competitive advantage and expands on how underrepresented minority leaders can successfully navigate the “glass cliff” phenomenon, including in the context of NFL head coaching. Finally, she illustrates how leaders and organizations can foster “positive deviant behavior” and resiliency in order to turn a crisis into an opportunity.

Lynn Perry Wooten is the David J. Nolan Dean and Professor of Management and Organizations of Cornell University’s Charles H. Dyson School of Applied Economics and Management. Dean Wooten received a BS from North Carolina A&T State University, an MBA from the Fuqua School of Business at Duke University, and a PhD in Business Administration from the Ross School of Business at the University of Michigan. Dean Wooten has taught courses such as corporate strategy, knowledge management, organizational behavior, and consulting. Her research interests include crisis leadership, positive organizing routines, strategic human resources management, and workforce diversity and competitive advantage.

Links from the Episode at presentvaluepodcast.com Faculty Profile: Lynn Perry Wooten | Dyson School

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