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Episode Info: In this episode, Connor Gillivan, co-founder of FreeeUp shares how they craft positive customer experiences with a growth marketing mindset. Insights he shares include: How to ensure your customers get a positive customer experienceFreeeUp's north star metricWhat has contributed the most to FreeeUp's growthHow to develop a marketplace while ensuring you have adequate supply and demand. How to develop a referral program based of positive customer experiences that continues to drive business growthHow podcasts can drive up business growth and co-marketing opportunitiesHow FreeeUp proactively ensures a great customer experience for its clients
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