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Episode Info

Episode Info:

In this episode, Connor Gillivan, co-founder of FreeeUp shares how they craft positive customer experiences with a growth marketing mindset. Insights he shares include:

  • How to ensure your customers get a positive customer experience
  • FreeeUp's north star metric
  • What has contributed the most to FreeeUp's growth
  • How to develop a marketplace while ensuring you have adequate supply and demand. 
  • How to develop a referral program based of positive customer experiences that continues to drive business growth
  • How podcasts can drive up business growth and co-marketing opportunities
  • How FreeeUp proactively ensures a great customer experience for its clients

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