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Episode Info:

Terry Black, Regional Manager with Visavie, started her career as a Senior Living Advisor nearly four years ago. As the company grew, she felt the desire to move into a leadership role. Now she oversees other senior living advisors and helps them to grow their clientele, while running the operations of the company.   

In her new role, she is learning to navigate the transition from being a colleague to a manager, and she is also learning how to improve communication while providing support to her team.   

In this interview:  

  • Moving from colleague to manager, how to navigate the change in role. 
  • Learning new communication skills to assist and grow the team. 
  • An impromptu tour of the suite gives you a behind-the-scenes look at what Terry and her team do as senior living advisors and what to look for when downsizing to a retirement residence. 
  • A delightful interview with one of Terry’s past clients, a 90-year-old woman who shares her story of being reunited with her husband   

Resources Mentioned: 

Book: Radical Candor by Kim Scott 

Book: Dare to lead by Brené Brown

Connect with Terry at:  

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