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Episode Info:

Special Guest: Sarah Hassildine Director of Perfect Patients at Vortala, Sarah Hassildine shares how implementing Outward Mindset principles from The Arbinger Institute transformed their business, including how her remote team of 70+ have increased their connectivity and innovation. In this episode we'll talk about: - Why Vortala decided to invest in Outward Mindset training for their teams. - The stories we tell ourselves to justify our choice in mindset - How a scheduled practice of curiosity called "Meet to Learn" between remote co-workers allowed the Vortala team to learn more about each other, about the work they were doing, and ultimately opened the door to innovation and collaboration. How a critical mindset shift has led to profound changes in client relationships - Tactical ways to diffuse heated conversations and increase positive business results through an Outward Mindset practice. - The personal psychological and emotional benefits of practicing an outward mindset. See more at


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