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How To Overcome 5 Conversational Blind Spots - Robyn Vintiner from Rejuvenate Life discusses “Conversational Intelligence” by Judith Glaser and explains how to overcome five conversational blind spots. 1: Assuming others see, feel and think as we do. 2: Not recognising the impact of fear & distrust on how we see & interpret reality. 3: Inability to stand in each other’s shoes when we are fearful or upset. 4: Assuming we remember what others say. 5: Assuming meaning resides in the speaker not the listener. Broadcast on Otago Access Radio

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