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Episode Info:

Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth. During this podcast hear host, Carrie Chitsey, talk with Steve Wigginton. 

Steve Wigginton is the CEO of Sutter Health | Aetna in Northern California, a joint venture between the two parent companies. Wigginton is a respected leader with a proven track record of driving culture, growth, and innovation in the healthcare industry, having been CEO of Valence Health, Chief Development Officer of Evolent Health and founding CEO of Medley Health.

Listen to “What are Hospitals + Payers Role in Virtual Care?” as we discuss

  • Steve Wigginton talks with Carrie Chitsey about the 50-50 joint venture with Aetna and Sutter Health. Listen as Steve talks about how this joint venture can leverage the emerging capabilities that technology has, such as virtual care. He also talks about the benefits it has for providers, employers, and patients. 
  • How can health systems across America deliver a great patient experience that lowers costs and while improving patient outcomes? Steve talks about the advantages payers, employers and patients can receive by these sort of 50/50 joint ventures. 
  • Migrating to a value-based care model from a fee for service model, hear Steve give his reasoning as to why a fee for service model does not best serve the patients. Are health systems starting to realize that upfront investments in patients have long-term healthcare cost reduction? Are we there yet? 
  • Should digital healthcare innovation come from the payer, hospital or the provider? 
  • Hear Sutter Health | Aetna CEO talk about the hurdles a health system must face to reach a level of totality across the delivery system. From human capital management training and internal workflow, he explains there must be a maturation process to connect these virtual health capabilities across the board. 
  • One of the biggest problems in America’s healthcare system is rural healthcare. Steve Wigginton gives his top three things rural health community CEOs should be thinking about as 2020 approaches in regards to prioritizing virtual care for better patient outcomes. 
  • As always we ask Steve what are the top two healthcare-related things that keep him up at night. Besides teens, what are they?  

Stay up to date with Steve Wigginton and Sutter Health | Aetna as they continue to bring innovation to healthcare.  

How can your health systems provide better virtual care? Grab all your resources to learn how to impact patient outcomes, implement virtual care and patient experiences.



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