About This Show
This podcast is brought to you by Online Retailer, Australia’s leading retail tech conference, expo and networking organisation.
Recorded at the 2016 & 2017 Online Retailer conferences in Sydney, we chat with world class digital leaders to bring you industry insights, practical examples and actionable ideas from our incredible community of retail renegades, marketing masters and creative entrepreneurs who all want to do retail business big.
We want to extend the conversation after the event, and to keep exploring where the future meets retail. So let’s talk shop.
Most Recent Episode
A holistic approach to embracing the future of retail with Krissie Millan, Rebecca Minkoff
Recorded at Online Retailer 2017 in Sydney, here we chat with Krissie Milan Rebecca Minkoff, about developing a holistic approach to embracing the future of retail:
- Leverage the store of the future and connect offline to your online business
- Infuse ideas and innovation into your business with customer focused technologies
- Increase the overall customer experience with social and community integration to enable stronger affinity with your brand
Krissie is a recognised leader in the retail/luxury and digital space, where she drives growth by focusing on strategy, marketing, innovation and technology, and customer strategies across digital channels. She is currently Vice-President, E-commerce and Digital Innovation at Rebecca Minkoff, where she is scaling their direct-to-consumer e-commerce business while leveraging omnichannel technology and data to bridge online and offline view of the customer and develop targeted customer experiences. Before joining Rebecca Minkoff, Krissie worked at Reed Krakoff, where she built their e-commerce business, and at Tiffany & Co., where she drove digital marketing. In addition to her retail experience, Krissie spent ten years at McKinsey & Company, advising global Fortune 500 companies on digital, growth, and customer strategies. Krissie also has an MBA from Harvard Business School.