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Episode Info: David Dye, author of Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates David Dye and Bill Ringle discuss the strategies and tactics for designing a work culture for small business leaders. >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. Top 3 Take-Aways from this Interview Leaders who want their team to solve more problems or to bring more ideas need to provide clarity about where they’re headed and what matters most. Over time, solutions-focused leadership behaviors will shift the culture from safe silence to consistent contribution and give organizations a distinct competitive advantage over others who allow employees’ best ideas to remain hidden. Building a culture of consistent contribution takes time, but with a deliberate focus on your leadership development and systems, you can help managers feel confident to ask and reluctant employees feel more comfortable to share. Tweet-Ready Insights from this Episode The fact is that employees have good ideas, they want to be heard and leadership wants to hear them. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous CulturesClick To TweetCourageous questions are powerful technique leaders that can be used to uncover ideas and cultivate a focus on solutions. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous CulturesClick To TweetWhen the leader asks a courageous question, they acknowledge that improvement is possible. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous CulturesClick To TweetSolutions-focused cultures start with leaders who identify clear strategic priorities, ask intentionally, and respond well to the ideas they receive. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous CulturesClick To TweetBy telling your team you’re looking for interesting, doable, engaging actions, you are consistently asking and teaching them how to know a good idea when they see one. >> #MQ4B Ep265 with David Dye (@davidmdye)Click To TweetGiving people clarity helps focus their thinking and make it easier for them to produce the innovative ideas you need. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous CulturesClick To TweetSafe silence comes with a high price tag: it stifles innovation and drives away customers. Problems multiply and employees lose heart. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous CulturesClick To TweetHelp leaders close this feedback loop by equipping them with the skills to respond well. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous CulturesClick To TweetOnce managers consistently solicit ideas and respond with regard to what they hear, it’s time to help employees share better ideas. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous CulturesClick To Twee...
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