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Tom Wood, co-founder of Foolproof, joins Marek Pawlowski to talk about what it takes to build a user-centred design agency, from the initial inspiration 17 years ago during his time as Head of Advertising at Virgin Money, to setting a course for the future through an acquisition. The conversation ranges from the nuances of structuring design teams for ongoing skills development to how it feels to be on both sides of the table during design agency mergers. Tom and Marek also talk about their shared interest in Norwich as an emerging centre for digital design and the technologies which might shape the next generation of interaction design. Get in touch with feedback and questions @mexfeed on Twitter or email Show notes with links to everything discussed: Contact: T: E:


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