Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
About This Show
Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
Most Recent Episode
Is it Unrealistic to Have Big Dreams?
3 days ago
Walt Disney was a dreamer. Some would say he was unrealistic. Some would say he was unreasonable. But without his dreams, there would be no Mickey Mouse. No Snow White. No Disneyland or Disney World. If you have big dreams, people are going to tell you that you can't do it or you are being unrealistic. Remember, when someone tells you something can't be done, they are talking about their limitations, not yours. Don't listen to them. Take your shot so you don't have regrets later in life. People who create change don't listen to the negative people. Block them out and find ways to make things happen.
Rated 5 out of
Quality Advice from a Quality Leader!
Lee Cockerell's podcasts are among the best. He is an engaging leader who provides practical advice about how to achieve excellence. Lee's podcasts are a "must-listen" for leaders of all organizations.
Date published: 2015-04-07
Rated 5 out of
A Truly Encouraging Podcast
I feel lucky to have recently discovered Lee's podcast. Each episode has great ideas that I can apply to both my professional and family life. The 15 minute format is perfect for my morning commute to work. And more often than not, I start my day feeling encouraged and more optimistic that I can make a difference, despite the challenges that I know I'll be facing throughout the day. This is good stuff!
Date published: 2015-09-01