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Episode Info: Have you ever been frustrated to learn your patient had a service in another office because they didn't KNOW that you offered that service TOO?  While it is clearly a failure on your part to educate, how can you do better without seeming "pushy" or "salesy"? Lance Timmerman talks with Jason Laurie to learn how to take advantage of "dead time" in the office, time spent in the reception room.For more information:Tellcast.TVOffice:888-519-1142 / Fax:888-519-1142415 Hudson CtFort Collins, Colorado 80525http://Tellcast.tvRead more »

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