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Episode Info

Episode Info:

Nobody likes to feel bad. In fact in management we are somewhat obsessed with avoiding negative emotions, confrontation, and challenging our staff out of a sense of self preservation or keeping the peace. We believe that if things feel good in the short term then things will go well long term. That is not necessarily the case.

Today we are going to be discussing the approach of long-game management and why utilizing this way of leading will create long term stability, mutual respect, and ultimately a resilient coffee shop. 

Related episodes:

125 : Confidence in Conflict w/ Kwame Christian : A framework for Compassionate Curiosity

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052 : Solving Coworker Conflict w/ Tom Henschel

074 : The Life Changing Power of Good Authority w/ Jonathan Raymond

028 : Why it’s Ok to be the Boss w/ Bruce Tulgan



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