Keys To The Shop : For the Coffee Service Professional
About This Show
Keys to the Shop is a podcast designed to provide you, the coffee service professional, with insights, inspiration, and the tools you will need to grow and advance in your coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about barista work, coffee, management, leadership, personal development, and anything that will help you be successful working in retail coffee.
If you work serving coffee for a living or are just interested in the inner workings of coffee shops then this show is for you. Welcome!
Most Recent Episode
KTTS 057 : SOPs FTW! : How to successfully create and use Standard Operating Procedures in your shop. We take you through the processes involved in making these procedures a part of
5 days ago
SOPs FTW! In order for any operation to be successful it needs to be supported by a set of well crafted Standard Operating Procedures or SOPs. In many a cafe there is a great need for more thorough, clear, and relevant communication around the daily tasks as things often get lost in translation and quality, as a result, is inconsistent. In this episode we walk you through the process of understanding, creating, instituting, and enforcing effective SOPs in your shop. This was a topic requested by several listeners and I know, from my own experience with seeing SOPs in action, that this content will be very useful to effect positive change in your shop or to maintain a quality standard over the long haul. ENJOY! Links: OSHA Health Department Database Email me with comment, questions, and suggestions: email@example.com