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The New Ideas from Kaufman Hall podcast series investigates emerging and unexpected trends in healthcare and beyond, featuring Kaufman Hall experts and guests from health systems, academia and related disciplines. Note: This episode was recorded just before the rash of campus closures caused by the coronavirus. As many institutions across the country face the need to rapidly move courses online, this episode offers perspectives on how online programming can be built for the long term. Online education is becoming an increasing important offering for higher ed institutions, as they seek to expand their reach and develop new revenue streams. But developing an online education program is neither a quick nor easy process. Kaufman Hall vice president Larenda Mielke offers advice on establishing an online education program, based on her experiences developing online and hybrid education programs as an associate provost at Southern Methodist University. Among the topics this episode explores are: • Finding your organization’s niche for online education • Weighing the pros and cons of contracting with an online program manager, or OPM • Addressing faculty concerns about the efficacy of online learning and the training required

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