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AKW092 JTBD und Customer Focused Innovation - Ich spreche mit Beat Walther, Geschäftsführender Partner der Vendbridge AG in Zürich (http://www.vendbridge.com) über Jobs-to-be-done (JTBD), Outcome-driven Innovation (ODI) und Customer Focused Innovation (CFI). Wir plaudern über lösungsneutrales Denken, den Job eines Luxusautos und den JTBD-Prozess bei Vendbridge.

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