Welcome to the Inspiring Change Podcast. I wanted to create a platform through which I could talk to leaders in Ireland and further afield about their views on internal communications, employee engagement, change and leadership. And I wanted to be able to share that with others who may be interested in hearing those views - so The Inspiring Change Podcast was born ** IF YOU'VE ENJOYED THIS, PLEASE LEAVE A SHORT REVIEW**Read more »
Welcome to the Inspiring Change Podcast. I wanted to create a platform through which I could talk to leaders in Ireland and further afield about their views on internal communications, employee engagement, change and leadership. And I wanted to be able to share that with others who may be interested in hearing those views - so The Inspiring Change Podcast was born ** IF YOU'VE ENJOYED THIS, PLEASE LEAVE A SHORT REVIEW**Read Less
** IF YOU'VE ENJOYED THIS, PLEASE LEAVE A SHORT REVIEW. THANK YOU :-)**
2.30 - A delve into John’s background – 8.10 – What is Tone of Voice? – 10.35 - TOV and internal comms – 11.30 – Tone of Voice, culture and customer experience – 13.10 – Connecting internal and external voice in WHSmith – 15.30 – Closing the gap between the spoken and written word – 19.23 – ToV is about getting the message across effectively – 20.03 – How does a company define its TOV? - 23.40 – Defining tone isn’t about stifling creativity – 25.20 – Using TOV to change the culture in AIB - 30.30 – Bringing together internal and external TOV – 35.30 – Simple steps to a better tone of voice – clarity, personal pronouns and active verbs – 40.00 – Where to go for more on Tone of Voice
Links
You can buy a selection of John's books on www.Amazon.co.uk or in all good bookshops.
For more on Dark Angels writing courses see www.dark-angels.org.uk