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Episode Info

Episode Info:

With so many barriers to overcome in an organization, Rebecca Leach, General Manager, Software, Cisco, knows all too well what it takes to overcome these barriers. 

In Part 1 of my interview with her, she lists three barriers that she typically encounters in her role - skepticism, time and organizational support. 

Rebecca views Customer Success as part of how we move forward.

 

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#IngramCXexpress .. #IngramCustomerExperience

🖥 Web - http://blog.ingrammicro.ca/cx-express-hub

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