Welcome to episode #33 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: Five takeaways from the 2017 Intranet Now conference in London (Stephen Byngall) Why does internal comms struggle for respect? (Martin Smith) The science of uncommon sense (Csaba Toth) Building the employee experience with technology, ‘loops’, and trust (Marginalia) How to Use ‘Swipe Files’ to Become a Better Writer (Gatehouse) Metrics Drive Behavior and Culture (Gerry McGovern) All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to firstname.lastname@example.org. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.