About This Show
Converting Passion to Profit is a podcast by Hugh Ballou, The Transformational Leadership Strategist teaching leaders to convert their ideas into income. Each session is packed with practical concepts for immediate application.
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OS 71: A Culture is a Reflection of the Leader, Pt2
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A Culture is a Reflection of the Leader, Part 2
“Perform every act in life as though it were your last.” - Marcus Aurelius, the Roman Emperor from 161 to 180 AD
It's essential for leaders to develop skills and awareness to impact the culture positively.
The leader shapes the culture with their influence and skill good or bad. This included language.
Leaders Get Results with Language - Both Good and Bad
Choosing When to Speak and What to Say
We can say whatever we choose to say...there are consequences to some word choices, however. If you take the quote by Marcus Aurelius one step further, "Speak every word as if it were your last." Then it highlights the importance of how leaders choose words. There is power in the word chosen. There is also power in delivery since research tells us that 7% of the message is in the word and the rest is in facial expression and delivery. Having said this, the wrong word choices and block or change the intent of the intended communication.
Another favorite quote is from Mark Twain who said, “It's better to keep your mouth shut and appear stupid than open it and remove all doubt.” Being transparent is good. It's different showing ignorance or insensitivity.
Using Unacceptable Words
When I get frustrated or excited, I might become careless with my word choices and event use some profanity. When leaders show insensitivity by using words that might offend someone else, the impact might be damaging to their reputation, and thus their position of influence. The choice of words and the way those words are delivered can make a huge difference.
Some types of poor choices in words might be the following:
Harsh or Critical
The list can go on...and on...and on..
Fundamentally, leaders impact others with actions and words. When combining negative word choices and negative emotions the negative impact is magnified greatly. Many times the damage is permanent and there's no going back.
Leaders are Encouragers
One good word of affirmation displaces 37 disparaging remarks. The job of the leader is to influence others. That influence can be either positive or negative. Even when there's a need for correction, discipline, or delivering bad news, there's a way to choose words that are helpful and constructive rather than critical and destructive.
Having positive impact on those whom we lead is using power of influence in a useful and engaging manner. Transformational Lea