The Digital Analytics Power Hour
About This Show
Attend any conference for any topic and you will hear people saying after that the best and most informative discussions happened in the bar after the show.
Ready any business magazine and you will find an article saying something along the lines of “Business Analytics is the hottest job category out there, and there is a significant lack of people, process and best practice.”
In this case the conference was eMetrics, the bar was….multiple, and the attendees were Michael Helbling, Tim Wilson and Jim Cain (Co-Host Emeritus). After a few pints and a few hours of discussion about the cutting edge of digital analytics, they realized they might have something to contribute back to the community.
This podcast is one of those contributions. Each episode is a closed topic and an open forum with Michael, Tim, and Moe - the goal is for listeners to enjoy listening to Michael and Tim share their thoughts and experiences and, hopefully, take away something to try at work the next day.
Most Recent Episode
#075: Corralling the Cross-Device Visitor
It's a challenge as old as the smartphone (or...technically... a little bit older): we want to track and know people, but, when they're visiting us from their phone, their tablet, their work laptop, and their home desktop, we often really just know cookies and device IDs! Countless vendors tout their enabling technology...but then admit that, yes, you do have to get your customers to authenticate on all devices to provide a common key, which isn't always easy (or even remotely reasonable). Unless you're up for diving into the deep and murky waters of probabilistic linking. On this episode, Tablet Tim -- the only one of the co-hosts who is an avid tablet user -- argues that the whole topic should be pretty "meh" for many companies, while Mobile Moe smacks him down and shares her experiences (the challenges...and the wins that made them worth it!) with linking users across mobile apps, a mobile site, and a desktop site. For complete show notes, visit the show page.