About This Show
In the HIT Breakdown we interview industry experts on topics related to health information technology. While the topics will often be related to your Epic EHR, we'll also be talking about broader issues and strategic challenges that impact your ability to improve healthcare.
The HIT Breakdown is brought to you by Nordic, the world's largest Epic consulting practice. Nordic is ranked #1 in KLAS for Epic Services. Learn more at www.nordicwi.com.
Most Recent Episode
HIT Breakdown 28 - So you're a vendor now: How to set expectations with your EHR affiliates
Extending your instance of Epic to affiliate organizations can mean a major shift in your organization's mindset. Now that you're a vendor, you'll need to think about a host of things you may not have considered before, among them setting expectations with your affiliates, providing white-glove customer service, and enforcing consequences should expectations not be met.
For this episode of the HIT Breakdown, we sat down with Directors of Affiliate Solutions Scott Isaacson and Andrea Schmeichel to discuss best practices for adopting the vendor mindset. They'll talk through the do's and don'ts of setting expectations with affiliates, committing to a plan together, and building a great relationship at every step of the process.
Episodes of This Show
Dec 1, 2017
Oct 22, 2017
Sep 27, 2017